How can we help?

Log into your account, go to Profile, and click 'Cancel Subscription'. Your access continues until the end of the billing period. You can also email us at support@trainwithfitnest.com and we'll handle it within 24 hours.

Yes. We offer a full refund within 7 days of your first payment, no questions asked. Email support@trainwithfitnest.com with your account email and we'll process it right away.

Make sure you've completed the fitness quiz in your profile and selected the correct number of days per week. Your plan updates automatically based on your settings.

Try resetting your password using the 'Forgot Password' link on the login page. If the issue persists, contact us and we'll get you back in within a few hours.

Go to your Profile page and scroll to the Fitness Goals section. You can update your goal, fitness level, days per week, and equipment at any time.

Absolutely. FitNest has beginner, intermediate, and advanced plans. The beginner plan starts with 3 workouts per week using no equipment — just bodyweight.